Everyone who works at World Food Program USA shares one crucial thing in common: a belief that hunger is the world’s most solvable problem. We believe that the U.S. can play a big part in making the dream of zero hunger a reality. If you share those ideals and want to make a difference, we’re looking for like-minded individuals whose talents can help us reach our goals. We are an organization that values mission-driven and team-oriented colleagues.

CURRENT OPENINGS

Digital Fundraising Associate

REPORTS TO: Manager, Digital Fundraising 

OVERALL POSITION DESCRIPTION: The Digital Fundraising Associate will join WFP USA’s Development Team, helping to increase financial support of the World Food Programme (WFP), the world’s largest humanitarian organization addressing global hunger.

The Digital Fundraising Associate is primarily responsible for email production and reporting and analysis for our various online activities – as well as providing project support to the Development Team. The Digital Fundraising Associate will assist the Manager of Digital Fundraising in email and web production and quality assurance and will work with WFP USA’s Marketing and Communications Team to produce content for web, email and social media. This position will have a strong focus on testing, reporting and email production.

As a member of the Development Team, this individual works closely with staff across all WFP USA departments – including operations, development, communications and policy – as well as with our WFP colleagues globally.

GENERAL RESPONSIBILITIES

  • Use our eCRM (Luminate) and CMS (WordPress) platforms to set up and send email communications to WFP USA supporters, and assist with general website production.
  • Assist with HTML email production and quality assurance.
  • Provide standard reporting and analytics on email messaging performance, donor acquisition, audience segments, and return on investment.
  • Assist with audience segmenting and targeting.
  • Draft memos on campaign and testing results.
  • Collects, monitors and reports online contributions and activity for fundraising and donor-focused web pages, as well as overall program performance. Leverages analytics to help the Development Team and Marketing and Communications Team make data-driven decisions to guide fundraising strategies.
  • Manage task lists, meeting agendas and communications calendars.
  • Contribute to brainstorms to develop campaign ideas and improve digital efforts.
  • Participate in collaboration with various departments to improve reporting and processes.
  • Work in a team to implement successful online campaigns.

QUALIFICATIONS

  • Familiarity with HTML/CSS; must be able to code basic HTML by hand.
  • Strong grasp of online metrics, statistics and common Excel functions. Experience with data interpretation and analysis.
  • Google Analytics experience preferred.
  • Comfortable with both creative and analytical approaches to work. The ideal candidate is not only a great numbers person but also a words person.
  • Understand site content management systems. Luminate and WordPress experience preferred.
  • Able to juggle multiple projects at once and respond to changing priorities.
  • Excellent attention to detail and strong organization skills. You never drop the ball.
  • Willing to work hard and do what it takes to get the job done.
  • Understand how to balance taking ownership with the ability to work collaboratively in a team.
  • 2-4 years of relevant work experience.
  • Bachelor’s degree in marketing, communications or website design and development a big plus!
Does this sound like a fit? Please send a cover letter, resume and one writing sample (no more than two pages each) to HR@wfpusa.org. No phone calls or agencies please.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this title. This description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of incumbents holding the position.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.  Further neither this description, nor completion of tasks associated with this title should be construed as a contract of employment.  All employees of WFPUSA, unless otherwise designated by the President, are at-will employees.

Associate, Development Operations

REPORTS TO:  Manager, Development Operations

OVERALL POSITION DESCRIPTION: The Associate is responsible for overseeing coordination of development programmatic activity. The Associate works across the department in a lead project coordination role to streamline and maintain effective processes for information gathering, and also conduct and compile research on donors and prospects.

ESSENTIAL FUNCTIONS

  • Work closely with other development operations members to ensure continuity of programs and donor language across all development activities
  • Manage production process for Direct Mail, ensuring all approvals and coordination between WFPUSA and vendors are done in a timely, professional manner
  • Assist with donor care and stewardship of donors
  • Assist with donation entry, processing, and reconciliation
  • Work with account managers to manage the fulfillment of partnerships
  • Keeping record of all partnerships timelines and due dates, ensuring all reports is completed correctly and on time
  • Organizing, updating, and developing new writing resources for use by the whole Development team, including materials to support donor relationships and visibility, summaries, Power Points, etc.
  • Management of the Annual Impact Report: working with, the Corporate, Individual and Foundation teams to compile, write, and finalize Development content.
  • Organizing and maintaining the Library Folder, templates and boiler-plate materials.
  • Editing proposals and reports for team members.

ADDITIONAL RESPONSIBILITIES

  • Demonstrate sensitivity to relationships with major donors and influential community leaders, maintaining high degree of confidentiality.
  • Develop strong working relationships with staff in all areas of the organization.
  • Provide direction and templates, supporting the team in effectively developing and meeting proposal, reporting, and content development objectives.
  • Assist with special projects as needed to support the Development team.
  • Other duties as assigned.

EXPERIENCE

  • A Bachelor’s degree, and more than 1 year of relevant experience in international non-profit or related grant writing experience are required.
  • Ability to craft funding proposals in a clear, concise and compelling manner. Excellent writing and analytical skills are essential.
  • Self-motivated, detail-oriented, highly-organized, meet deadlines.
  • Experienced in using online databases and other sources for prospect research.
  • Ability to work independently, as well as collaboratively with team members.
  • A high level of computer literacy required, including familiarity with Salesforce or other relational database, and proficiency with Microsoft Office Products.
  • Ability to juggle competing projects, priorities and deadlines.
  • Candidate must possess an ability to work well under pressure, synthesize information and communicate in a compelling and succinct manner.
  • Possess a solid understanding of budgets as they relate to proposals and grants.
Does this sound like a fit? Please send a cover letter, resume and one writing sample (no more than two pages each) to HR@wfpusa.org. No phone calls or agencies please.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this title. This description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of incumbents holding the position.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.  Further neither this description, nor completion of tasks associated with this title should be construed as a contract of employment.  All employees of WFPUSA, unless otherwise designated by the President, are at-will employees.

Director, Individual Giving

REPORTS TO: Director of Development

OVERALL POSITION DESCRIPTION: The Director of Individual Giving will play a crucial role in developing and implementing a strategic plan to identify, cultivate, solicit, and steward individual donors at the middle and major gift levels. Reporting to WFP USA’s Director of Development, s/he will lead an individual giving staff to meet team goals and will personally manage a portfolio of major gift donors and prospects. The Director’s work will be critical to the development of new sources of revenue to sustain and expand WFP USA’s global impact.

GENERAL RESPONSIBILITIES

Relationship Management & Solicitation

  • Meet and exceed all Individual giving goals
  • Responsible for developing unique engagement opportunities, proposals, and events to upgrade, retain and attract new individual donors
  • Manage relationships with a portfolio of current and prospective donors through all phases of the donor pipeline, including cultivation, solicitation, and stewardship.
  • Ability to effectively manage, develop and mentor individual development staff.
  • Lead initiatives to identify and secure new major and planned giving donors.
  • Identify gift opportunities that closely align with major donors’ interests and design personalized solicitation and stewardship strategies to increase the number of donations and gift levels.

Strategic Planning

  • Work with individual giving staff to establish short-and long-term annual revenue goals for mid-level, major, and planned giving.
  • Develop and implement individual giving strategies that leverage all of WFP USA’s resources and regularly monitor their performance to meet and exceed targets.
  • Promote a culture of philanthropy within WFP USA to effectively position the organization as a charitable recipient of choice.

Donor Program Development

  • Oversee the development of donor-centric cultivation, solicitation, and stewardship programs for individuals, including mid-level and major gifts, and planned giving
  • Work with the Communications and Development teams to ensure that print and online marketing collateral—including newsletters, website, social media, and annual reports—promote giving and recognize donors for their support.
  • Oversee and implement a comprehensive donor stewardship program, including meetings, phone calls, letters, email, and events, ensuring that all donors receive personalized communications and all gifts receive prompt and appropriate acknowledgement.
  • Conduct regular reviews of the individual giving program and develop timely and evolving strategies for acquiring, renewing, and upgrading donors at all giving levels.
  • Create written solicitations, correspondence, acknowledgements, and stewardship reports.

QUALIFICATIONS

The successful Director of Individual Giving will be a strong leader who combines strategic thinking, energetic relationship-building, and an aptitude for guiding others in the development and implementation of strong fundraising practices. S/he will be adept at building relationships both externally and internally, with donors and volunteers as well as with colleagues on the Finance, Operations, Communications, and Development teams within a large, complex organization. The Director will be passionate about applying all of these skills to WFP USA’s mission, and will be completely comfortable working proactively and energetically with a diverse group of people to advance it. 

Background

  • 5-10 years of progressively responsible experience in non-profit development.
  • At least 3 years in a role with staff management responsibilities.

Knowledge and Experience

  • Proven ability to provide strategic direction and daily oversight for a fundraising program while effectively managing a personal portfolio of donors.
  • Consistent record of securing 6-figure major gifts; experience securing both major and planned gifts is preferred.
  • History of strategic and creative thinking that has demonstrably increased a donor base and revenue.
  • Experience successfully managing a staff of mid-level and/or major donor fundraisers to measurably increase performance levels.
  • Experience effectively engaging and leveraging leaders, Board members, and senior staff in the fundraising process.
  • Understanding of best practices in comprehensive and integrated individual giving programs.
  • Familiarity with systems and processes required for major donor portfolio management, from prospect research techniques to best practices for donor acknowledgement and stewardship.
  • Experience using fundraising and prospect software/tools to build an individual major giving program. Salesforce preferred.
  • Ability to manage confidential information and observe donor privacy protocols.
  • Bachelor’s degree is required.
  • CFRE Preferred

Personal Characteristics and Work Style

  • Collaborative and team-oriented individual who can engage and motivate others in a wide variety of functions across an organization.
  • Articulate and polished in interactions with high-level individuals and groups.
  • Excellent speaker, listener, and writer.
  • Willingness to travel domestically and internationally to cultivate and solicit major donors.
  • Strong affinity for WFP USA’s mission and program priorities.
Does this sound like a fit? Please send a cover letter, resume and one writing sample (no more than two pages each) to HR@wfpusa.org. No phone calls or agencies please.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this title. This description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of incumbents holding the position.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.  Further neither this description, nor completion of tasks associated with this title should be construed as a contract of employment.  All employees of WFPUSA, unless otherwise designated by the President, are at-will employees.

Director, Corporate Relations

REPORTS TO: Director of Development

OVERALL POSITION DESCRIPTION: Primary responsibility to assist in development of the organization’s corporate fundraising program.  The Director of Corporate Relations will serve as a leader insuring the organizations’ effective and successful implementation of a comprehensive corporate fundraising plan including: identifying prospects; creating and implementing appropriate donor cultivation, solicitation and stewardship strategies.

GENERAL RESPONSIBILITIES

Relationship Management & Solicitation

  • Meet and exceed all corporate goals
  • Responsible for developing unique engagement opportunities, proposals, and events to upgrade, retain and attract new corporate donors
  • Maintain a portfolio of corporate partner prospects and donors.
  • Ability to effectively manage, develop and mentor corporate development staff.
  • Manage relationships with a portfolio of current and prospective donors through all phases of the donor pipeline, including cultivation, solicitation, and stewardship.
  • Lead initiatives to identify and secure new corporate partners

Strategic Planning

  • Provides analysis and reports to track progress toward fundraising goals.
  • Work with corporate staff to establish short-and long-term annual revenue goals
  • Develop and giving strategies that leverage all of WFP USA’s resources and regularly monitor their performance to meet and exceed targets.
  • Promote a culture of philanthropy within WFP USA to effectively position the organization as a charitable recipient of choice.

Donor Program Development

  • Oversee an implement cultivation, solicitation and stewardship activities with US corporation donors and prospects.
  • Prepares written and oral reports as needed including preparation of research documents/donor profiles as needed.
  • Oversee and implement a comprehensive donor stewardship program, including meetings, phone calls, letters, email, and events, ensuring that all donors receive personalized communications and all gifts receive prompt and appropriate acknowledgement.

QUALIFICATIONS

The successful Director of Corporate Relations will be a strong leader who combines strategic thinking, energetic relationship-building, and an aptitude for guiding others in the development and implementation of strong fundraising practices. S/he will be adept at building relationships both externally and internally, with donors and volunteers as well as with colleagues on the Finance, Operations, Communications, and Development teams within a large, complex organization. The Director will be passionate about applying all of these skills to WFP USA’s mission, and will be completely comfortable working proactively and energetically with a diverse group of people to advance it.

Background

  • 5-10 years of progressively responsible experience in non-profit development.
  • At least 3 years in a role with staff management responsibilities.

Knowledge and Experience

  • Proven ability to provide strategic direction and daily oversight for a fundraising program while effectively managing a personal portfolio of donors.
  • Consistent record of securing 7-figure major gifts
  • History of strategic and creative thinking that has demonstrably increased a donor base and revenue.
  • Experience successfully managing a staff of fundraisers to measurably increase performance levels.
  • Experience effectively engaging and leveraging leaders, Board members, and senior staff in the fundraising process.
  • Experience using fundraising and prospect software/tools to build a corporate giving program. Salesforce preferred.
  • Ability to manage confidential information and observe donor privacy protocols.
  • Bachelor’s degree is required.
  • CCFRE Preferred

Personal Characteristics and Work Style

  • Collaborative and team-oriented individual who can engage and motivate others in a wide variety of functions across an organization.
  • Articulate and polished in interactions with high-level individuals and groups.
  • Excellent speaker, listener, and writer.
  • Willingness to travel domestically and internationally to cultivate and solicit major donors.
  • Strong affinity for WFP USA’s mission and program priorities.
Does this sound like a fit? Please send a cover letter, resume and one writing sample (no more than two pages each) to HR@wfpusa.org. No phone calls or agencies please.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this title. This description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of incumbents holding the position.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.  Further neither this description, nor completion of tasks associated with this title should be construed as a contract of employment.  All employees of WFPUSA, unless otherwise designated by the President, are at-will employees.

Social Media Manager

EXEMPTION STATUS: Exempt

REPORTS TO: Director of Marketing and Communications

DEPARTMENT: Communications

DATE UPDATED: January 7, 2019

OVERALL POSITION DESCRIPTION: We are seeking an experienced, creative social media manager to join our organization. Developing impactful social media strategies, creating breakthrough creative content for all of WFP USA’s social media channels, and driving best-in-class performance, this individual will direct all social media activities to help attract and engage new and existing supporters and drive acquisition of WFP USA donors and advocates.

Working to develop robust, integrated social media strategies that build the WFP USA brand in the United States, as well as drive engagement, the Social Media Manager will create and implement highly sharable content that is creative, attention-getting and on-brand for our projects. This leader will plan ahead and work closely with internal teams to ensure that social media plans are effectively integrated into overall marketing, communications, policy and fundraising efforts to help us grow.

Final candidates will provide examples of social media posts and take a writing test.

GENERAL RESPONSIBILITIES

  • Use social media to strategically build brand awareness of WFP USA among US audiences and drive strong growth of the Follower base on Facebook, Instagram, Twitter and LinkedIn.
  • Own the development of strategic social media campaign plans, campaigns and their creative assets.
  • Work with the Digital Marketing Manager to find fast, creative and efficient ways to build, execute and measure innovative social media marketing plans that connect with supporters, maximize engagement and create significant social sharing.
  • Manage the CEO’s Twitter and LinkedIn accounts.
  • Plan and produce a weekly social media calendar. Manage day-to-day messaging/posts, maintain effective, cohesive, and engaging brand messaging.
  • Provide thought leadership, implement best-practices and track marketing performance to more effectively reach and engage with audiences.
  • Lead the development and direct the implementation of a wide range of content forms, including video, text, images, gifs, animation, live action and other content forms that best utilize the technology available on any given social media/digital platform. Drive growth of the organic revenue stream. Prepare weekly and monthly reports on revenue growth, audience growth and user engagement.
  • Plan and manage campaign executions, on time, on budget, to scope. Produce, maintain, and implement editorial calendars.
  • Stay up-to-date with new digital technologies and social media best practices.
  • Work effectively with other groups within WFP USA and UN WFP.

QUALIFICATIONS

  • 6-8 years of relevant experience in developing content, posting and analyzing metrics on social media channels, including Facebook, Instagram, Twitter, LinkedIn and YouTube.
  • Bachelor’s degree in marketing, communications, or related field.
  • Understanding of how to use social media to strategically build brands and create attention.
  • Strong writing, copy-editing and proofreading skills on short deadlines, and able to effectively deal with competing priorities/deadlines.
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate, particularly on Facebook and Instagram.
  • Proficient in Salesforce Social Studio and Track Maven.
  • Creative background in producing GIFs, social graphics and videos preferred.
  • Experience working on social media within an organization with a global mission, nonprofit environment.
  • Deep understanding of data and measurement.
  • Must be passionate about solving global hunger and be inspired by the prospect of growing the audience awareness of WFP USA.

If you meet the listed qualifications, please send cover letter, resume and one writing sample (no more than two pages each) to HR@wfpusa.org. No phone calls or agencies please.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by the employee(s) assigned to this title. This description should not be construed as an exhaustive list of all responsibilities, duties, and skills required of incumbents holding the position.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.  Further neither this description, nor completion of tasks associated with this title should be construed as a contract of employment.  All employees of WFPUSA, unless otherwise designated by the President, are at-will employees.